ORDERING DETAILS

When placing an order, please be sure that the information you provide is accurate and complete as we cannot be held accountable for any errors made during purchase.

You will receive a confirmation email shortly after an order has been completed and we recommend you check everything carefully and contact us immediately if anything needs to be changed.

In the unlikely circumstance that we cannot fulfil your order, we will contact you as soon as possible and you will be offered an alternative or refund according to your preference.

DELIVERY

All our orders are shipped from London within 2- 4 business days using Royal Mail tracked services. If you need to have something sent more urgently please contact us via email:

sophia@sophia-alexia.com

 

UK DELIVERY : £6

Delivery estimate time: 1-3 working days

EU DELIVERY : £10

Delivery Estimate time: 5-7 working days

ROW DELIVERY : £15

Delivery Estimate time: 7 -10 working days

*Please note: International customers are responsible for any import duties and customs fees charged.*