FAQs

What length will best work for my height?

We recommend customers who are 5’6 and shorter take the short length in the styles that have this sizing option, and those taller than 5’6 take the longer length.

 

What is the difference between the short and long lengths?

There is approximately 2.5inches difference between the short and the long length.

 

The item I want is sold out.

Unfortunately, despite our best efforts, we can’t 100% guarantee that we have all items in stock permanently. If an item is out of stock, please email orders@sophia-alexia and we can advise you when or if the item will next be available and get it out to you as soon as possible.

 

Can I exchange an item?

Yes, you may exchange your order as long as it is returned within 14 days of purchase. Please follow the return/ exchange instructions on your returns slip that was enclosed with your order.