If for any reason you aren’t completely satisfied with your order, please contact us at sophia@sophia-alexia.com within 28 days of receipt and we can arrange an exchange or refund providing products are returned to us in perfect condition, unused and unwashed with tags still attached. If you return your order to us after 28 days then sadly we won't be able to issue you a refund and you will have to keep the item/s purchased. 

Any goods returned should be sent to:

Sophia Alexia, 

Westside First Floor,

Mill Road,

Rugby,

Warwickshire,

CV21 1BZ. 

When you return goods (with the exception of any items that arrived damaged or faulty) please note that you are responsible for any shipping costs incurred. We recommend using a tracked service as we cannot be held responsible if items fail to reach us.

If you have any other questions please do not hesitate to contact us at:

sophia@sophia-alexia.com